About CXPeek

What is CXPeek?

CXPeek is an Arabic-first platform for contact centers and customer experience. In one place we bring free training courses, practical articles, sourced news and industry events, for people who work in this profession or want to enter it.

Who is CXPeek for?

• Job seekers

  From the first job ad to your first 30 days on the job: how to enter the profession and pass the interview and tests.

• Customer service agents

  Clear everyday skills and a way up inside the center.

• Team leaders and managers

  Team leadership, quality, planning, operations, analytics and running the center.

What you will find on CXPeek

• Free courses

  1 course available now out of 35 courses across 16 role paths, released one after another.

  Every course is free: video lessons, a quiz after every lesson, and a completion certificate in courses that include one.

• Articles and news

  Analysis, field lessons and sourced news on what changed in customer experience and contact centers.

• Events

  Conferences, webinars and workshops for professionals in the field.